Terms and conditions

Terms & Conditions

These Terms & Conditions govern your use of our website and services. By placing an order, you agree to the terms outlined below.

Eligibility

• You must be 18 years or older to make a purchase
  
• We accept orders from countries where shipping is available, including:
  • Portugal
    
  • European Union
    
  • Rest of Europe
    
  • United States
    
  • South America
    
  • Other regions where delivery is possible (subject to change)
    

Orders & Acceptance

We reserve the right to accept, refuse, or cancel any order at our discretion. This may include situations such as:

• Incorrect or incomplete information
  
• Suspected fraud or unauthorized transactions
  
• Product availability issues
  
• Errors in pricing or product descriptions
  
  

If your order is canceled after payment, you will receive a full refund. We also reserve the right to refuse service to anyone engaging in abusive, inappropriate, or harmful behavior.

Pricing & Product Information

We aim to keep all product information accurate and up to date. However:

• Prices and product availability may change at any time
  
• In rare cases, errors in pricing or descriptions may occur
  

If a pricing error is identified after an order is placed:

• We will contact you to confirm whether you wish to proceed
  
• If not, the order will be canceled and fully refunded
  

Intellectual Property

All content on this website — including designs, products, images, text, and branding — is owned by us and protected by intellectual property laws.

• All rights are reserved
  
• Content may not be copied, reproduced, distributed, or used without prior written permission
  

Limitation of Liability

We do our best to provide accurate information and reliable service. However:

• We are not responsible for delays, losses, or damages caused by shipping carriers
  
• We are not liable for customs delays, fees, or import restrictions
  
• We are not responsible for indirect or unforeseen damages resulting from the use of our products or services
• Use of our website and products is at your own discretion

Shipping & External Factors

We are not responsible for delays or issues caused by circumstances beyond our control, including but not limited to:

• Postal service disruptions
  
• Customs processing
  
• Weather conditions
  
• Strikes or logistical issues

We will always do our best to communicate and assist in resolving any issues.

Dispute Resolution

If you experience any issue with your order, we encourage you to contact us first so we can resolve it directly. We aim to handle all concerns fairly and promptly. If a resolution cannot be reached, disputes will be handled in accordance with applicable laws.

Wholesale & Retail Partnerships

We welcome interest from retailers and distributors.

• If you are interested in wholesale or bulk orders, please contact us directly
  
• Terms, pricing, and conditions will be discussed on a case-by-case basis
  

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be reflected on this page.

Contact

If you have any questions regarding these Terms & Conditions, please contact us via email.

[email protected]